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Moonstone Naturals ~ A Gift of Nature |
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Frequently Asked Questions | 1. | What is in your soap?
| | 2. | Is there Lye in your soap?
| | 3. | But there's no Lye in Glycerine Soap!
| | 4. | What makes your soap better than what I can buy at the store?
| | 5. | Why do you use scents?
| | 6. | Can Natural Soap "go bad" or lose scent?
| | 7. | Why are your bars not smooth and even?
| | 8. | What are your shipping charges?
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| | 1. | What is in your soap? | | | A. In all of our soaps we use Coconut, Palm & Olive oil, Water, and Sodium Hydroxide. Essential and/or nature identical oils (fragrance oils), herbs and food additives (like oatmeal) and cocoa butter are added to particular soaps which you will find listed under that soap's description. | | | Return to Top
| | 2. | Is there Lye in your soap? | | | A. Yes it is made with lye. But not to worry, made properly, there is no lye left in our soap. You can NOT make soap without sodium hydroxide (lye). Here's the deal; when you add acid (the OILS) and a base (LYE) and combine the two, you get a new product called "SOAP". It's not like Grandma's lye soap because Grandma used to add the fats from bacon, chicken fat, beef fat etc. Then she would dump in the lye. The problem with that method is each individual fat requires a different quantity of lye, so Grandma never really knew how much to add. Today we have the benefit of science which tells us how much lye to add to a certain amount of coconut, palm and olive oil (or whichever oils we are using) so as to make perfect soap. | | | Return to Top
| | 3. | But there's no Lye in Glycerine Soap! | | | See, now we get pretty technical. When you buy a Glycerine soap, someone probably just bought what is called a Melt and Pour product. They melted down this stuff, added scent, maybe some herbs, and whatever. Then, they call it soap and they didn't have to use lye. Glycerine is actually a by-product of soap. When we make our soap it makes it's own glycerin, which we leave in our soap. Large manufacturers extract the glycerine because they can sell it at a premium. Melt and Pour manufacturers buy it, add a bunch of chemicals to make it lather and hard, then sell it as Glycerine Melt and Pour. The problem is, it's not really soap - just a by-product of soap and chemicals to make it lather and take the dirt away. Conclusion: Glycerine soap is really a "Cleaning Bar", not an actual "Soap". | | | Return to Top
| | 4. | What makes your soap better than what I can buy at the store? | | | Most people do not realize that the almost all of the mass produced soaps contain petroleum oil and animal fats as well as a variety of chemicals. Whenever petroleum is used, you really have a detergent and not soap at all. For our Moonstone Naturals soaps, we use only the finest coconut, palm and olive oil and pure essential oils or nature identical oil for scent. We choose from the finest fragrance and essential oils to scent our soaps. We will not use inferior or cheaper essential or fragrance oils. All scents we use must pass rigorous testing for their quality and lasting endurance. | | | Return to Top
| | 5. | Why do you use scents? | | | There is nothing more precious than the gift of aroma. All of our products (except unscented soaps) are created to tap into those senses for ultimate joy. Did you know that your sense of smell can ignite emotions? For example, if your Grandmother made a wonderful warm honey oatmeal foryou and you always smelled it on your visits to her, and you adored your Grandmother, that every time your brain smelled honey oatmeal, you will be filled with the same sense of happiness, even if you're not consciously aware of it. Now, the opposite emotion would be true if you didn't much care for Granny. That's why you'll hear some people say "I hate this smell, or that" - they probably had a very unpleasant experience around that smell. Case in point: would you like your house to smell like a dentist's office? Probably not, because the Dentist office smell is not one we associate with pleasure. Unless, you're one of those few people who associate this as a pleasant memory! To each their own, I always say! :o) | | | Return to Top
| | 6. | Can Natural Soap "go bad" or lose scent? | | | Of course they can. Remember, we do not use chemicals to make our soaps last for years and years. It is a natural product. That means, USE YOUR SOAP when you buy from us. Don't set it aside because it's pretty and smells good. In each bar of soap we leave it 5% supperfatted so that you get the moisturizing benefits of the coconut, palm and olive oil. That means, 5% of your soap has NOT been turned into soap and so the oils are what we call "Free Floating" and those can go rancid. But not to worry, we guarantee our soaps not to go rancid or lose their scent for at least a full year (although, rancidity rarely occurs before 2 - 3 years). And USE YOUR SOAP within a year to enjoy the wonderful scents we have put in them. Remember, we add no chemicals to keep that scent locked into the bar forever! Here's a question: Do you buy a fresh baked loaf of bread from your local baker and leave it sitting on the counter (waiting for mold to appear) because it smells and looks so wonderful? or, do you eat it while it's fresh and delicious? USE YOUR SOAP WHILE IT'S FRESH AND WONDERFUL. | | | Return to Top
| | 7. | Why are your bars not smooth and even? | | | Because no machines are used in cutting the bars. I lovingly handcut each and every bar and trim the edges to smoothen it out a bit. I take great pride in my soaps and treat each of them with loving care. I believe even those "ugly bars" have potential. <G> They have the same wonderful ingredients as their "smoother" siblings. That's the long answer. :O) | | | Return to Top
| | 8. | What are your shipping charges? | | | Our shipping charges are $3.00 for orders up to $25.00 and free shipping for orders greater than $25.00. We do not charge any handling fees. | | | Return to Top
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 | © 2006 Moonstone Naturals. All Rights Reserved. 239-250-0737 Disclaimer: Although allergic reactions to our pure and natural ingredients are uncommon, in the unlikely event that redness or irritation develops, discontinue use. While many people with sensitive skin, dry skin, eczema, psoriasis, acne, poison oak, poison ivy, itchy skin, rashes and other skin problems have reported positive results after using our products, natural handmade soaps are not meant to treat any medical condition or to replace the advice or care of a qualified health professional Proud Member of the Soap Guild. Please visit www.soapguild.org for more information. |
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